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Privacy Policy

Last Updated: January 1, 2026

Locali ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Register for an account
  • Complete your user profile
  • Contact us for support or inquiries
  • Subscribe to newsletters or promotional communications
  • Participate in surveys, contests, or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Username and password
  • Date of birth
  • Payment information (processed securely by third-party payment processors)
  • Any other information you choose to provide

1.2 Location Information

Our Service relies on location data to provide you with relevant local business information, promotions, and events. We collect location information in the following ways:

  • Precise Location Data: With your explicit permission, we may collect precise location data from your device's GPS, Wi-Fi, or mobile network.
  • Approximate Location: We may derive approximate location from your IP address or manually entered location information.
  • Location You Provide: You may manually enter a location (e.g., city, ZIP code, address) to search for businesses in specific areas.

You can control location permissions through your device settings. Disabling location services may limit certain features of the Service.

1.3 Usage and Device Information

We automatically collect certain information when you access or use the Service, including:

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Usage Data: Pages or features accessed, time spent on pages, links clicked, search queries, businesses viewed
  • Log Data: IP address, browser type, access times, referring/exit pages
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and store preferences

1.4 Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Social media platforms (if you connect your account)
  • Business partners and affiliates
  • Public databases and directories
  • Analytics providers

1.5 Business Information

If you are a business owner who lists your business on Locali, we may collect additional information including business name, address, contact details, hours of operation, business descriptions, photos, promotions, events, and other content you provide.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving the Service

  • Deliver personalized content and recommendations based on your location and preferences
  • Display relevant local businesses, promotions, and events near you
  • Facilitate communication between users and businesses
  • Process transactions and manage your account
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage trends to improve functionality and user experience
  • Develop new features and services

2.2 Marketing and Communications

  • Send promotional materials, newsletters, and updates about our Service
  • Notify you about new features, special offers, and events
  • Conduct surveys, contests, and promotions
  • Tailor advertisements to your interests

2.3 Safety, Security, and Legal Compliance

  • Verify your identity and prevent fraud
  • Detect and prevent security incidents and abuse
  • Enforce our Terms of Service and other policies
  • Comply with legal obligations and respond to legal requests
  • Protect the rights, property, and safety of Locali, our users, and the public

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information when you explicitly consent to such sharing, such as when you choose to share content on social media or participate in third-party promotions.

3.2 With Service Providers

We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, including:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics and data analysis services
  • Marketing and advertising partners
  • Customer support platforms
  • Email and communication services

These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

3.3 With Business Partners

We may share information with businesses listed on our platform to facilitate your interactions with them, such as when you inquire about a promotion or RSVP to an event. Businesses may use this information according to their own privacy policies.

3.4 For Legal Reasons

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (e.g., subpoenas, court orders)
  • Government or regulatory requests
  • Enforcement of our Terms of Service and other agreements
  • Protection of our rights, property, or safety, or that of others
  • Prevention of fraud, security threats, or illegal activity

3.5 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity. We will notify you via email and/or a prominent notice on our Service of any change in ownership or use of your personal information.

3.6 Aggregated or De-Identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, marketing, analytics, or other purposes.

4. Your Privacy Rights and Choices

4.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account settings or contacting us directly. Note that we may retain certain information as required by law or for legitimate business purposes.

4.2 Location Permissions

You can control location permissions through your device settings. You may also manually enter a location instead of using your device's location services. Keep in mind that disabling location services may limit your ability to discover nearby businesses and promotions.

4.3 Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting your communication preferences in your account settings. You may still receive transactional or administrative emails related to your use of the Service.

4.4 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Note that some features of the Service may not function properly without cookies.

4.5 Do Not Track

Some browsers support a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. We do not currently respond to Do Not Track signals.

4.6 Rights Under Certain Privacy Laws

Depending on your location, you may have additional rights under applicable privacy laws, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a structured, machine-readable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing under certain circumstances
  • Withdraw Consent: Withdraw consent for processing based on consent (without affecting prior processing)

To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law. Note that we may need to verify your identity before processing your request.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider factors such as the nature of the information, the purposes for which it was collected, and our legal and operational requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized access to your account.

7. Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services that are not owned or controlled by Locali. This Privacy Policy does not apply to third-party sites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit or use.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, where data protection laws may differ. By using the Service, you consent to the transfer of your information to countries outside of your country of residence, including the United States. We will take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through a notice on the Service. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Locali

Email: privacy@locali.com

Or use our contact form

Questions about our privacy practices? We're here to help.

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